Policies and Procedures
Prepare for your Exam
NCSF-Certified Strength Coach (CSC) Exam candidates must meet at least one of the following requirements to be eligible for the exam:
A current NCSF-CPT certification, or
A current NCCA-accredited fitness professional certification or
An associate’s degree or higher from an accredited college or university in an exercise profession or related field
Exam candidates are not required to participate in an NCSF educational program to qualify to sit for the NCSF-Certified Strength Coach (CSC) Examination. Although the organization offers education courses and preparation materials for the exam, candidates may choose to engage in primary education offered by other organizations, colleges, or universities. In addition, the NCSF-CSC Exam is based on universally accepted theories, principles, and guidelines, which allow candidates the option to choose to utilize study materials not offered by the NCSF.
NCSF reserves the right to reject any application that in the organization’s view does not meet eligibility requirements. If your application for the NCSF-CSC Exam is denied, you can request that your application be reviewed again. You must send a written appeal to:
NCSF Exam Registration
5915 Ponce de Leon Blvd., #60
Coral Gables, FL 33146
Your written appeal must include a detailed explanation of why you think you should be eligible and provide all supporting and helpful documentation. All matters will be reviewed within 10 business days upon receipt of correspondence. Candidates will be notified immediately in writing of approval or denial of their appeal.
U.S. and Canada
Non U.S. and Canada
The NCSF will only register candidates who submit a COMPLETED application and payment in FULL.
The NCSF will return all incomplete applications and/or applications with a declined credit card or returned check.
Exam fees are subject to change without notice.
The NCSF accepts checks, money orders, and credit cards (VISA, MasterCard, Discover, or American Express).
The NCSF does not accept cash, purchase orders, or invoices.
Check or money order should be in U.S. funds, drawn on a U.S. bank, and payable to the NCSF.
If you pay by check, your canceled check will serve as your receipt. If you pay by money order or bank draft, you may request a receipt for income tax documentation by writing to the NCSF when you register.
In the United States, an income tax deduction may be allowed for expenses related to education necessary to maintain or improve professional skills. See your tax advisor for details. International registration fees must be payable in U.S. funds by U.S. bank draft. You may also pay by VISA, MasterCard, or American Express.
Eligible exam candidates must meet the minimum passing score to attain Certified Strength Coach status. The NCSF-CSC Exam is comprised of 150 multiple choice questions, proportionately sectioned to assess the requisite eight (8) content areas.
After registering for an exam with the NCSF, you will be sent an exam confirmation notice via email containing your eligibility number and all related documentation required to sit for the NCSF-Certified Strength Coach (CSC) Exam. Upon receipt of your exam confirmation notice, you can then schedule the exam at your convenience. Scheduling, as well as rescheduling (if necessary), is handled directly through Prometric Testing Centers.
Exam confirmation numbers are valid for six (6) months. If you have not scheduled and tested with Prometric, you must re-register with the NCSF. Your re-registration is subject to the same policies as the exam re-take.
Candidates who cannot make their scheduled exam appointment must reschedule at least 48 business hours prior to the test. Failure to contact the exam center and reschedule within 48 business hours of your scheduled appointment time will result in forfeiture of the exam. Failure to comply with the scheduling requirements and consequential forfeit of the exam requires candidates to re-register under the exam re-take policies, including all applicable fees.
Prometric Testing Centers are state-of the-art testing facilities. The first room you will visit when entering a Prometric Testing Center is usually the waiting area. Upon entering, you will be asked to sign in. The test proctor will call you when it's time to sit for your exam, and you will be asked to show your ID; a current (non-expired), government issued, signature bearing, photo ID (ex. driver’s license, or passport) is required.
The Test Center Administrator will then lead you to a test workstation and provide you with all appropriate items prior to the beginning of the exam. Each workstation has a computer, monitor, mouse, and an adjustable chair so that test takers can be as comfortable as possible. The computer format is as easy to use as the traditional paper-and-pencil exam. You will be given a short tutorial at the onset of the exam telling you when to press a key or when to click the mouse. Think of it this way: with the traditional exam you fill in the blanks with a pencil, while with a computer-based exam you click on the appropriate key or click the mouse.
You will have three hours to complete the 150-question, multiple-choice exam.
Technical assistance will be provided during the examination itself if any problems should arise.
Once you have completed the exam, the proctor will escort you out of the room, where the checkout process will begin. This process includes signing out and the collection of any exhibits and scratch paper. At this time, you will be provided with a score report. In the event you do not meet the minimum passing score and want to retest, you will need to contact the NCSF to register for another examination.
All NCSF examinations are third party proctored, ensuring candidates the most valid test experience. You may be disqualified from taking or continuing in the examination process, or from receiving exam results, if the NCSF and/or Prometric (the organization administering the exams on behalf of the NCSF) have determined through either examiner observation or statistical analysis that you were engaged in collaborative, disruptive, or other unacceptable behavior before, during, or following the administration of the NCSF exam.
If, for any reason, you are unable to take the exam on the date and time for which you have registered, you must reschedule to avoid forfeiting your entire exam fee. You have up to 72 hours (48 business hours) before your exam appointment to reschedule through your Prometric exam location. Note: You must take your exam within six (6) months of your original registration. If you do not take your examination within that timeline, you must re-apply to take the examination.
Rescheduling can be completed online, over the phone, or by visiting your local Prometric testing center. In order to reschedule you will need your confirmation number. This number was provided to you upon your initial appointment scheduling.
If you cannot make your exam appointment and fail to contact your Prometric exam center within 72 hours of your scheduled appointment time, you will forfeit your examination and need to re-register under the exam re-take policies.
Under no circumstances will Prometric Testing or NCSF waive testing fees, regardless of the situation. If an exam candidate is unable to attend a scheduled test appointment for any reason, they are required to reschedule outside of 72 business hours. If the appointment is rescheduled or cancelled within 72 business hours, or the appointment is missed, the full re-testing fee(s) will be assessed in order to schedule the exam at a later date. To assist candidates in relevant circumstances, the NCSF Board for Certification reserves the right to implement a price reduction to the published re-testing fee(s) on a case-by-case basis. Written documentation in the event of an uncontrollable, emergency situation will be required.
If you decide for any reason you cannot, or do not, wish to take the exam after registering, you may request a refund in lieu of rescheduling. To request a refund, you must contact the NCSF in writing within 30 days (electronically date-stamped or postmarked) of your original exam registration. If the request is received within the 30 days of original registration, refunds will be 50% of your exam registration fee. There are no refunds after 30 days of original exam registration.
Exceptions to the refund deadline will be considered on a case-by-case basis for documented cases of medical, bereavement, or other emergencies. In these instances, candidates must electronically date-stamp or postmark their refund request no later than 60 days after the exam date and provide any and all supporting documentation.
No refunds will be given for rescheduled examinations. You can expect to receive your refund or notice of denial within six weeks of your request.
All examination registrations are non-transferable.
Special arrangements can be made if you have a visual, sensory, physical, or other disability that prevents you from taking the exam under standard conditions. According to the Americans with Disabilities Act (ADA), documentation of the disability must be made by a professional qualified to diagnose the disability at the time of registration.
Written requests and completed registration information from disabled candidates must include a description of the accommodation requested. The NCSF reserves the right to determine the reasonableness of the accommodation requested. Requests for special accommodations must be made at the time of registration; additional fees may apply.
If you do not meet the minimum passing score on the exam you may re-apply to take the exam again. Re-take exam fees are $99.00 U.S and Canada, $299.00 international.
Candidates are required to wait thirty (30) days between exam attempts.
To re-apply to take the exam, contact the NCSF directly at 800-772-NCSF(6273). A $99.00 U.S and Canada, $299.00 international re-take exam fee will be payable to the NCSF. After your request has been processed, you will receive a new eligibility number via email once your thirty (30) day wait period has ended. No refunds are given for re-take exam applications.
You are eligible for the re-take exam fee for a period of six (6) months after you have taken your first exam. After this six (6) month period, you must submit the first-time candidate exam fee.
There is no limit as to the amount of times you may take the exam.
Prometric uses state-of-the-art testing and scoring to administer and evaluate your responses. During the exam check-out process the test taker will be provided with the score report. The score report provides you with an assessment breakdown by content area and an unofficial exam score. Your exam results will automatically be sent to the NCSF within 24 hours for qualification and an official score will be determined.
Confidentiality: No information submitted to the NCSF and Prometric will be released to a third party without authorization from the candidate.
Disclosure: To maintain the integrity and security of the NCSF exams, exam questions, answer sheets, answers or other source materials will not be released to candidates under any circumstances.
Fair and Equal Treatment of NCSF Candidates: NCSF does not discriminate against any individual on the basis of religion, gender, ethnic background, age, national origin, or physical disability.
You may only market yourself as an NCSF Certified Strength Coach (NCSF-CSC) during the two years that your certificate is current. If you do not renew your qualification by earning the necessary continuing education credits and paying the appropriate renewal fees, or by retaking and passing the NCSF-Certified Strength Coach Exam, you may not claim to be an NCSF Certified Strength Coach. False claims may prohibit your ability to renew your certificate or retake an NCSF Examination.
Only candidates who achieve the minimum passing score of 70 or greater will be awarded the NCSF Certified Strength Coach (CSC) Credential. Should you meet the minimum passing requirements, your certificate will be sent to you within two weeks of passing the examination. Should you fail to meet the minimum passing requirements you may retake the exam (see retake policy).
The NCSF Board for Certification does not discriminate on basis of race, color, national or ethnic origin, ancestry, age, religion or religious creed, disability or handicap, sex or gender, gender identity and/or expression (including a transgender identity), sexual orientation, military or veteran status, genetic information, or any other characteristic CERTIFIED STRENGTH COACH CANDIDATE HANDBOOK NATIONAL COUNCIL ON STRENGTH & FITNESS 13 protected under applicable federal, state or local law. Individuals who require special accommodations may request assistance at any time by contacting the organization at 800 772 NCSF.